Privacy Policy

This Privacy Policy explains how Aegis Platforms, Inc. ("Aegis Platforms," "we," "our," or "us") handles information in connection with the operation of 1800insurance.com ("Website").

Legal Safe Harbor Notice

This Privacy Policy describes our intended data practices. Because our services are evolving, we may not collect or use all types of data listed. Statements such as "we collect" or "we use" should be interpreted to mean "we may collect" or "we may use," depending on the features and choices available to you.

Service Availability

Our services are intended for residents of the United States only. We do not knowingly serve residents of the European Union or other jurisdictions with conflicting data protection laws. Additionally, our services are not intended for individuals under 18. We do not knowingly collect personal information from anyone under 13. If we become aware of such collection, we will delete the data promptly.

What We Mean by "Our Services"

Platform Services include our Website, phone system (including calls to our toll-free number), online forms, and related technology tools used to facilitate connections with licensed insurance professionals.

Insurance Professional Network refers to agents, brokers, insurers, and agencies who may receive your information via our platform. These professionals are not employed or controlled by Aegis Platforms.

Information We May Collect

• We collect contact information. For example, we might collect your name and street address if you register on our site. We might also collect your phone number or email address.
• We collect information you submit or post. We collect the information you post in a public space on our site. We also collect information when you contact us.
• We collect demographic information. We may collect information like your gender, age, date of birth and marital status. We may also collect your zip code. We might collect this when you contact us or enter a promotion.
• We collect additional information depending upon which services you are interested in. For example, if you request information about car insurance, we will collect additional information including information about your vehicle. If you request information about home insurance, we will collect additional information including information about your homeowner status and the property where you live. We also collect information about your current insurance coverage.
• We collect usage and device/location information. If you use our website, we may collect information about the browser you're using. We might look at what site you came from, or what sites you visit when you leave us. We might also collect device identifiers.

How We Collect Information

• We collect information directly from you. For example, we collect information from you if you use our website or request insurance information. We also collect information if you contact us. See the section below entitled, "How We May Share Your Information".
• We collect information from you passively. We use tracking tools like browser cookies and web beacons. See the section below entitled, "Our Use of Tracking Technologies". We do this on our websites and in emails that we send to you. We collect information about users over time when you use this website. We may have third parties collect personal information this way.
• We get information about you from third parties. For example, our business partners may give us information about you, including contact, demographic and other personal information. These may include insurance providers, credit reporting agencies and other data companies. Social media platforms may also give us information about you.
• We combine information. For example, we may combine information we get from a third party with information we already have. We may also combine information collected from you on our various platforms. We may also obtain information about you based on other websites you have visited.
• We also collect information from our mobile apps. This includes information about your device, including your device and app ID. If you have enabled location services for our app, we collect this information in the background, even when you do not have our app open on your phone.

How We May Use Your Information

• We use information to respond to your requests or questions. For example, we and our business partners use your information to select and provide you with information about insurance products you may be interested in. We may also use your information to respond to your customer feedback. We may use your information to notify you if you win a contest or sweepstakes.
• We use information to improve our products and services. We may use your information to make our website, products, and technology better. We might use your information to customize your experience with us.
• We use information for security purposes. We may use your information to protect our company and our customers. We also use information to protect our websites and apps.
• We use information for marketing purposes. For example, we might provide you with information, special offers, and advertisements about products. This information may be from or on behalf of insurance providers or other third parties. We might tell you about new features or updates. We might also use your information to serve you ads about products and offers. We may also allow our partners to provide you with information about new products and special offers, including offers for insurance products and services.
• We use information to communicate with you. For example, we will communicate with you about your account or our relationship. We may contact you about your feedback. We might also contact you about this Policy or our website Terms.
• We may also use push notifications through your browser and on our mobile apps. We will send you push notifications about insurance related offers and services. We may also send you push notifications for other reasons like friend requests, prompts to view your trips, or product updates.
• We use information as otherwise permitted by law or as we may notify you.

Our Use of Tracking Technologies (Cookies, Pixels, and Similar Tools)

We use tracking technologies—which include scripts, cookies, pixel tags, web beacons, software development kits, or other tracking devices or mechanisms—to collect and analyze information about your activity on our websites and applications. The information collected through these technologies may be used for targeted advertising or sold/shared with third parties.

How We May Share Your Information

Your Privacy Rights in Certain States

Consumers residing in certain states (including, but not limited to Colorado, Virginia, Tennessee, and Oregon) have certain rights with respect to their personal information under their state laws. NOTE: California consumers' rights are listed in the "Your California Privacy Rights" section below. Depending on your state of residence, you may have the following rights regarding your personal data:

• Right to Access: You have the right to confirm whether we are processing your personal data and to access that data.
• Right to Correction: You have the right to request that we correct inaccuracies in your personal data, taking into account the nature of the information and the purposes for which it is processed.
• Right to Deletion: You have the right to request that we delete personal data provided by or obtained about you.
• Right to Data Portability: You have the right to obtain a copy of your personal data in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance.
• Right to Opt-Out: You have the right to opt out of the processing of your personal data for the purposes of targeted advertising, the sale of your personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects.
• Right to Know Third Parties: In certain states, you additionally have the right to obtain a list of the specific third parties to whom we have disclosed your personal data.

Exercising Your Rights & Non-Discrimination

To exercise any of these rights, please submit a request through legal@1800insurance.com. We will not discriminate against you for exercising your privacy rights, which means we will not deny you goods or services, or charge you different prices, simply because you exercised these rights.

We will respond to your authenticated request within 45 days. If reasonably necessary based on the complexity and number of your requests, we may extend this response period by an additional 45 days, and we will notify you of any extension.

Right to Appeal

If we decline to take action on your request, you have the right to appeal our decision. We will provide you with instructions on how to submit your appeal when we communicate our decision.

If your appeal is ultimately denied, we may provide you with an online mechanism or method to contact your state's Attorney General to submit a complaint.

Your California Privacy Rights

Consumers residing in California have certain rights with respect to their personal information under the California Consumer Privacy Act ("CCPA") (California Civil Code Section 1798.100 et seq.) and the "Shine the Light" Law (California Civil Code Section 1798.83). If you are a California resident, this section applies to you.

Additional Disclosures Related to the Collection, Use, Disclosure and Sale of Personal Information

Collection and Use of Personal Information: In the preceding 12 months, we have collected the following categories of personal information: identifiers, categories of personal information described in subdivision (e) of Section 1798.80 including financial information, commercial information, internet or other electronic network activity information, geolocation data, professional or employment-related information, education information, and inferences drawn from any of the information identified. For examples of more specific information we collect and the sources of such collection, please see "Information We May Collect" and "How We Collect Information" above. We collect personal information for the business and commercial purposes described in "How We May Use Your Information" above.

Disclosure of Personal Information: We may share your personal information with third parties as described in the "How We May Share Your Information" section above. In the preceding 12 months, we may have disclosed the following categories of personal information for business or commercial purposes: identifiers, categories of personal information described in subdivision (e) of Section 1798.80 including financial information, commercial information, biometric information, internet or other electronic network activity information, geolocation data, professional or employment-related information, education information, and inferences drawn from any of the information identified.

Sale of Personal Information: California law requires that we provide transparency about personal information we "sell," which for the purposes of the CCPA, means scenarios in which personal information is shared with third parties in exchange for valuable consideration. In the preceding 12 months, we have "sold" the following categories of personal information: identifiers, categories of personal information described in subdivision (e) of Section 1798.80 including financial information, commercial information, internet or other electronic network activity information, geolocation data, professional or employment-related information, education information, and inferences drawn from any of the information identified. California consumers above the age of 16 have the right to opt out of these sales at any time. We do not knowingly sell personal information about consumers under the age of 16. Please email legal@1800insurance.com to learn more about how we sell information and to make an opt-out request.

Your Consumer Rights

If you are a California resident, you have the right to (1) request more information about the categories and specific pieces of personal information we have collected, sold and disclosed for a business purpose in the last 12 months, (2) request deletion of your personal information, (3) opt out of the sale of your personal information, if applicable, and (4) be free from discrimination for exercising your rights under the CCPA. You may make these requests by emailing legal@1800insurance.com. To opt out of sales, you can also email legal@1800insurance.com.

We will verify your request by confirming at least two pieces of personal information, including contact information, you provided in submitting your form. To designate an authorized agent to exercise these rights on your behalf, send an email with your request to legal@1800insurance.com.

Data Minimization, Retention and Security

Data Minimization

We collect and use only the personal information reasonably necessary to provide our products and services, communicate with you, comply with our legal obligations, prevent fraud, and operate our business. If we need to use your information for a materially different purpose, we will notify you and obtain consent where required.

Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, or as required to comply with our legal, tax, accounting, and recordkeeping obligations, resolve disputes, and enforce our agreements. The length of retention depends on the type and sensitivity of the information, the purposes for which we use it, applicable legal requirements, and any pending or anticipated legal proceedings.

When personal information is no longer needed, we delete, destroy, or de-identify it, except where retention is required by law or where the information remains in routine backups pending overwrite.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, or loss.

No system is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security, and you provide information to us at your own risk.

Third-Party Links

Our Website may link to third-party sites. We are not responsible for their content or privacy practices.

Changes to This Policy

We may update this Privacy Policy. When we do, we'll update the "Last Updated" date.

Dispute Resolution

Disputes related to this Privacy Policy are subject to the Terms of Service. By using our Website, you agree to resolve disputes via binding arbitration and waive class action rights.

Contact Us

This policy governs data collected through 1800insurance.com, operated by Aegis Platforms, Inc.