If you're running a tree service business, here's a scenario that should keep you up at night: You're removing a diseased oak from a client's yard. Everything's going smoothly until a branch breaks free during the cut, crashes through the neighbor's fence, and lands on their brand-new Tesla. The repair bill? $47,000. Without general liability insurance, that's coming straight out of your pocket—and it could put you out of business.
General liability (GL) insurance is the financial safety net that protects tree service companies from the unique risks inherent in working with heavy equipment, unpredictable trees, and other people's property. It covers bodily injury, property damage, and legal defense costs when accidents happen—and in this industry, they will happen. Let's break down why GL insurance isn't optional for tree service professionals, what it actually covers, and how to get the right protection for your operation.
Why Tree Service Companies Need General Liability Insurance
Tree work is inherently dangerous—not just for your crew, but for everything and everyone around the job site. You're dealing with massive weights suspended in the air, unpredictable wood grain and rot patterns, power lines, structures, vehicles, and bystanders. According to the Tree Care Industry Association, property damage claims are among the most common insurance claims in the industry, with the average claim exceeding $25,000.
General liability insurance protects your business when things go wrong. A limb could swing unexpectedly and injure a homeowner. Your chipper could throw debris that cracks a window. Your crew could accidentally cut a root system that causes a retaining wall to collapse weeks later. These aren't hypothetical scenarios—they're documented claims that happen to experienced professionals every day. Without GL coverage, a single serious incident could drain your savings, force you to liquidate equipment, or result in personal bankruptcy.
Beyond the financial protection, GL insurance is often a contractual requirement. Commercial property managers, municipalities, and HOAs typically require contractors to carry minimum liability limits and provide certificates of insurance before work begins. Without proper coverage, you're locked out of the most lucrative contracts in the industry. Many tree service companies report that 60-70% of their commercial clients require proof of at least $1 million in general liability coverage before they'll even consider a bid.
What General Liability Insurance Covers for Tree Services
A standard general liability policy for tree services covers three main areas: bodily injury, property damage, and personal and advertising injury. Here's what that means in practical terms for your business.
Bodily injury coverage pays medical expenses, lost wages, and legal costs if someone is injured because of your operations. This includes clients, their family members, neighbors, or bystanders. If a branch falls on a homeowner watching your crew work, or if someone trips over your equipment and breaks an ankle, GL insurance handles the medical bills and potential lawsuit. Coverage typically includes both immediate medical costs and long-term expenses if injuries result in disability or ongoing treatment.
Property damage coverage is where tree service GL policies earn their keep. This protects you when your work damages someone else's property—and the definition of 'property' is broad. It includes obvious things like vehicles crushed by falling trees, roofs damaged by rigging accidents, or siding scratched by equipment. But it also covers underground damage (severed utility lines, crushed septic systems), landscape destruction (trampled gardens, compacted root zones), and even consequential damages like fence repairs or reseeding damaged lawns. One insurer reported that property damage claims for tree services average $18,000, with roof damage and vehicle damage being the most common scenarios.
Personal and advertising injury coverage protects against claims like libel, slander, copyright infringement, or wrongful entry. While less common for tree services than construction companies, this coverage can still matter. If you're accused of trespassing while accessing a job site, or if a competitor claims you stole their marketing materials, this portion of your GL policy provides legal defense and settlement costs.
Importantly, GL policies also cover legal defense costs separately from policy limits. Even if a lawsuit against you is completely frivolous, defending yourself can cost $50,000 or more in attorney fees, court costs, and expert witnesses. Your GL insurance pays these defense costs regardless of whether you're ultimately found liable—a benefit that can save your business even when you've done nothing wrong.
Typical Coverage Limits and What They Mean
General liability policies use two key limits: per occurrence and aggregate. Understanding these limits is crucial for choosing adequate coverage. The industry standard for tree services is $1 million per occurrence and $2 million aggregate, often written as $1M/$2M.
The per occurrence limit is the maximum your policy will pay for a single incident, no matter how many people are injured or how much property is damaged. If a tree falls and causes $750,000 in damage to a house and injures two people with combined medical costs of $400,000, your $1 million per occurrence limit covers the entire $1.15 million claim. However, if that same incident results in $1.5 million in total damages, you'd be personally responsible for the $500,000 excess.
The aggregate limit is the total amount your insurer will pay for all claims during the policy period (usually one year). With a $2 million aggregate, once your insurer has paid out $2 million in claims—whether from one massive incident or twenty smaller ones—your coverage is exhausted until the policy renews. This is why tracking your claims throughout the year matters. Tree service operations with multiple small claims could burn through their aggregate limit before policy renewal, leaving them uninsured for months.
Many tree service companies opt for higher limits—$2M/$4M or even $3M/$5M—especially when working in upscale neighborhoods or on commercial properties where potential damages are higher. The cost difference is often modest (an additional $500-$1,000 annually), but the additional protection can be critical. If you're regularly working near million-dollar homes or removing large trees over structures, the higher limits are worth serious consideration.
What General Liability Doesn't Cover
Understanding what GL insurance doesn't cover is just as important as knowing what it does. General liability policies have significant exclusions that tree service companies need to address with additional coverage.
Employee injuries are not covered by general liability insurance. If one of your crew members is injured on the job—whether from a chainsaw accident, a fall from height, or being struck by equipment—that's a workers' compensation claim, not a GL claim. Every state except Texas requires businesses with employees to carry workers' comp insurance, and mixing up these coverages can leave you exposed to six-figure medical bills and lost wage claims.
Vehicle accidents are also excluded from GL policies. If your truck rear-ends another vehicle while driving to a job site, or if your chipper trailer causes an accident, that's covered by commercial auto insurance, not general liability. Tree service companies need dedicated commercial auto policies that cover both liability and physical damage to their fleet.
Professional errors and omissions aren't covered either. If you provide consulting advice about tree health or make a recommendation that turns out to be wrong (like advising a client to keep a tree that later fails and causes damage), that's a professional liability claim requiring separate errors and omissions insurance. Similarly, pollution liability—like herbicide overspray that damages a neighbor's prize roses—may require specialized environmental coverage depending on your policy and operations.
How Much Does GL Insurance Cost for Tree Services?
Premiums for tree service general liability insurance typically range from $1,500 to $4,000 annually for basic $1M/$2M coverage, though costs vary significantly based on several factors. Your annual revenue is the primary driver—insurers usually charge $3 to $8 per $1,000 of revenue. A company doing $500,000 in annual sales might pay $2,500 for GL coverage, while a $2 million operation could pay $6,000 or more.
Other rating factors include your claims history (companies with prior claims pay 25-50% more), the types of services you offer (storm work and large removals cost more to insure than basic trimming), your service area (urban areas with expensive homes cost more), and your safety practices. Companies with documented safety programs, regular crew training, and TCIA accreditation often qualify for discounts of 10-15%.
Many tree service companies bundle their GL insurance with other coverages like commercial auto, workers' comp, and equipment insurance into a Business Owner's Policy (BOP) or package policy. Bundling typically saves 15-25% compared to buying each coverage separately and simplifies policy management since you're dealing with one insurer and one renewal date.
Getting Started: Certificates of Insurance and Practical Considerations
Once you have GL coverage, you'll frequently need to provide certificates of insurance (COIs) to clients before starting work. A COI is a one-page document that summarizes your coverage and names the client as an additional insured. Most insurers provide COIs at no charge, and they're usually available within 24-48 hours of request. Keep digital copies organized by client, and expect to provide fresh certificates for each major commercial job.
When shopping for GL insurance, work with an agent or broker who specializes in tree service or contracting coverage. Generalist agents often don't understand the unique exposures of tree work and may place you with inappropriate insurers or miss important coverage enhancements. Specialist agents know which carriers offer competitive rates for tree services, which policy forms provide the broadest protection, and how to structure coverage to match your actual risk profile. They can also help you navigate claims when they occur, ensuring you get the maximum benefit from your policy.
General liability insurance isn't glamorous, and writing that premium check never feels good. But it's the financial foundation that allows you to operate confidently, bid on commercial work, and protect the business you've built from catastrophic loss. In an industry where a single mistake can result in six-figure damages, GL coverage isn't optional—it's the price of doing business professionally. Get properly covered, understand your policy limits, and focus on what you do best: keeping trees healthy and communities safe.