Starting a cleaning or janitorial business in California comes with more paperwork than just registering your business name. The Golden State has specific insurance requirements that aren't optional—they're the law. And if you're bidding on commercial contracts, your clients will demand even more coverage than the state minimum.
Here's what you actually need to know about insurance requirements for cleaning businesses in California, without the legal jargon that makes your head spin.
Workers' Compensation: Not Negotiable
California takes workers' comp seriously. If you have even one employee—full-time, part-time, or temporary—you must carry workers' compensation insurance. No exceptions. The state doesn't care if your cousin is just helping out on weekends or if you hired someone for a single cleaning job. Employee means coverage required.
The penalties for skipping workers' comp are brutal. You're looking at a minimum fine of $10,000, and that's just the starting point. If an employee gets hurt and you don't have coverage, you'll pay for their medical bills out of pocket, face additional fines up to $100,000, and potentially criminal charges. The California Division of Workers' Compensation actively investigates businesses and doesn't mess around.
The good news? If you're a true sole proprietor with no employees, you're exempt from the requirement. But here's the catch: many commercial clients won't work with you unless you have workers' comp anyway. It's a trust signal that you're running a legitimate operation.
General Liability Insurance: Your Contract Ticket
While California doesn't legally require general liability insurance, try landing a commercial cleaning contract without it. You won't. Office buildings, retail spaces, schools, medical facilities—they all require proof of general liability coverage before you clean a single square foot.
The standard requirement you'll see in most contracts is $1 million per occurrence and $2 million aggregate. That means up to $1 million for a single incident, and up to $2 million total for all claims during your policy period. Some larger contracts or government facilities might demand $2 million per occurrence or even higher limits.
This coverage protects you when things go wrong. A client trips over your mop bucket and breaks their ankle. You accidentally damage expensive office equipment while cleaning. Your cleaning solution ruins a wood floor. These are all general liability claims, and they happen more often than you'd think in the cleaning business.
Commercial Auto Insurance: Required for Business Vehicles
If you drive to your cleaning jobs, you need to understand California's commercial auto requirements. Using your personal vehicle for business purposes technically requires commercial auto insurance, though many small cleaning businesses mistakenly rely on personal auto policies.
Here's the problem: if you're in an accident while heading to a cleaning job with equipment in your car, your personal auto insurer might deny the claim because you were using the vehicle for business. Commercial auto insurance fills this gap and is required if you have company-owned vehicles or employees driving for business purposes.
California requires minimum liability coverage of $15,000 per person for bodily injury, $30,000 per accident, and $5,000 for property damage. But those minimums won't cut it for most commercial situations. Aim for at least $100,000/$300,000/$100,000 to adequately protect your business.
Additional Coverage to Consider
Beyond the basics, several other insurance types make sense for California cleaning businesses. Professional liability insurance (also called errors and omissions) protects you if your cleaning work causes damage—think harsh chemicals damaging surfaces or improper techniques ruining materials. This typically costs $500 to $1,500 annually for small cleaning operations.
Bonding is another common requirement, especially for commercial contracts. A janitorial bond guarantees that you'll complete the work as promised and protects the client against theft by your employees. Bonds typically range from $5,000 to $25,000 depending on the contract size. Government contracts almost always require bonding.
Business property insurance covers your cleaning equipment, supplies, and inventory. If your storage unit floods or someone steals your equipment from your van, this coverage reimburses you. For most small cleaning businesses, you're looking at $500 to $2,000 per year depending on equipment value.
Licensing Requirements in California
California doesn't require a state-level license specifically for janitorial services. However, you'll need a local business license from every city where you operate. Each municipality has its own requirements and fees, typically ranging from $50 to $500 annually.
If you expand into specialized services like carpet cleaning, window washing above a certain height, or floor refinishing, you might need a contractor's license from the California Contractors State License Board. This becomes especially relevant if your contracts exceed $500 in labor and materials.
How to Get Started with Proper Coverage
The smart move is bundling your insurance into a Business Owner's Policy (BOP). This typically combines general liability, business property, and business interruption coverage at a lower cost than buying each separately. For a small cleaning business in California, expect to pay $1,200 to $3,000 annually for a BOP, depending on your coverage limits and business size.
Shop around and get quotes from multiple insurers who specialize in commercial cleaning coverage. Companies like The Hartford, Travelers, and Hiscox all offer specific programs for janitorial businesses. Your insurance costs will vary based on factors like your annual revenue, number of employees, types of facilities you clean, and claims history.
Getting your insurance right from the start protects your business from devastating financial losses and opens doors to better contracts. Don't wait until a client asks for a certificate of insurance to start this process. Get covered now, stay compliant, and build a cleaning business that's built to last in California's competitive market.